Company Overview:

Kurtzman Carson Consultants LLC , KCC is a Class Action settlement administrator responsible for the effective communication with class members including the development of project-specific websites and interactive voice response helplines (e.g. automated phone systems), distribution of notices via mail and email, and the publication of media in newspapers, magazines and online resources in order to disseminate project information to class members. KCC facilitates the claims administration process by receiving, reviewing and analyzing claims to verify all project provisions have been satisfied, and disburses funds to eligible class members.

Job Summary:

Responsible for the day-to-day administration of project(s), from initial planning through final distribution, providing support to the Consulting staff, and additional administrative services provided by Kurtzman Carson Consultants LLC (KCC) to clients and class members under the supervision of the Senior Staff.

Position Responsibilities and Essential Functions:

Proofread documents for accuracy, including review of deadlines and class member specific information

Create and maintain timelines for various projects, including both internal and external deadlines and facilitating the completion of associated tasks

Drafting of project specific specifications documents for dissemination to class members and clients

Receive and resolve claimant inquiries received via phone, email and physical mail regarding project specific questions

Perform and audit data entry of claimant correspondence for accuracy

Provide weekly reports to Senior Staff regarding project specific statistics; and

Coordinate communications and/or tasks between various departments to ensure all deliverables are delivered in a timely manner.

Other duties and tasks as assigned by management.

Education and/or Experience:

Associates degree from four-year college or university; or one to two years related experience

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

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